HOW IT WORKS
We have made it easy for you to get independent insight into your customers' shopping experience.
Mystery Shopper Experience Score measured against online retailing best practice.
If you aren’t providing the shopping experience that your customers are expecting from you then you are effectively helping your competitors grow their business rather than growing your own.
THE PULSE SCOREBOARD
Pulse Mystery Shoppers provide you with a measurable account of what your existing customers are experiencing. A Pulse Shopper performs over 100 point check that specifically measures activities that lead to a sale. The aim of the mystery shop is to highlight the areas that are impacting your customers' buying experience.